Returns & Refunds

Under the Australian Consumer Law, you are entitled to a remedy if a product is faulty, unsafe, significantly different from its description, or otherwise fails to meet a consumer guarantee. Depending on the nature of the failure, you may be entitled to a repair, replacement, or refund.

These rights cannot be excluded or limited by our policy. If a product fails to meet a consumer guarantee, please contact us.

VUDU WULF products are made to order through Printful. Because each item is produced specifically for your order, we do not offer change-of-mind returns or exchanges.

If you receive an item that is defective, damaged in transit, or significantly different from what was described, please contact us within 14 days of receiving your order. Include your order number and clear photographs of the issue.

Contact us via the form at vuduwulf.world/contact with your order number, a description of the issue, and supporting photographs where relevant. We will assess your claim and respond within a reasonable time.

Where a remedy is agreed, we will arrange a replacement, store credit, or refund as appropriate to the circumstances. Return shipping costs for faulty or incorrectly described items will be covered by us.

Where digital products are offered, refunds are not available once the product has been accessed or downloaded, except where required by the Australian Consumer Law.